Uploads and Images

Whether you have your own images to upload or need to add images, you can find these options in the email editor.

The Images feature offers stock images and helps you create custom images with the built-in AI tool. The Uploads library is your personal image library, where you can upload new images and access previously uploaded, stock, and AI-generated images. Once an image is added to the email template, you’ll have editing options.

Upload Images

To upload images to your email or account, start in the email builder.

1. Open a new or existing email.
   • If starting from a new email, you'll be taken to the Edit Design step.
   • If selecting an existing email, select Edit Design.
2. Click on Uploads from the left menu.
3. Drag an image from your computer or click Upload Image.
   • Once the image is uploaded, click it and drag it into your email template.

     • See example:

       

Once the image is uploaded, click it and drag it into your email template.

Stock Images

Stock images are professional, ready-to-use photos that can make your emails feel more engaging and visually appealing—without you having to create your own photography or graphics.

Add Stock Images

1. In the email builder, click Images in the left menu.

2. In the search bar, add a prompt for the type of image you need. For example, type "coffee time" and hit enter.

   

3. Select an image by clicking and dragging it to the email builder.

Once the image is added to the email, it will also be saved to your Uploads folder.

Edit Images

Edit images inside the email builder without needing external design software.

1. Open an existing email.
2. Click on the image you want to edit.

3. Select Edit Image from the left menu.

   

4. Use the available editing tools to make changes such as:
   • Crop
   • Resize
   • Rotate
   • Adjust brightness or contrast
   • Apply filters
   • Add text or overlays
5. Click Save when finished.

Your updated image will automatically replace the original image in the email and a copy will b saved to your Uploads.

Delete Images

Deleting images cannot be reversed.  A deleted image will not disappear from a previously sent email.

To delete an image, please click the Uploads folder, hover over the image you want to remove, then click the three dots and select Delete.

Email Images Best Practices

Adjustable body width: The default email body is 500 px wide, but you can increase it up to 900 px in the editor settings. Image sizes will scale proportionally — a full-width image always fills 100% of the body, and two equal columns will each be half the body width.

Export images at double the display size (e.g., 1000 px wide for a 500 px slot) so they appear crisp on retina and high-DPI screens.

Compress before uploading

Keep images under 200 KB per image. Use JPEG for photos and PNG for graphics with transparency. Large files slow load times and may trigger spam filters.

Always add alt text

Some email clients block images by default. Descriptive alt text ensures your message is still communicated when images don't load.

Link your images

Make images clickable by adding a URL in the image settings. This increases engagement and gives subscribers a clear path to your content.

Test on mobile

Two-column layouts stack vertically on small screens. Preview on mobile before sending — what looks balanced at 500 px may look cramped at 375 px.

Maintain consistent ratios

For a clean, professional layout, use the same aspect ratio across your multi-column images; for example, keep them all 4:3 or all 1:1.