Add DNS Records to GoDaddy
To send emails using your private domain name, you will first need to add your domain and create a subdomain within your Benchmark account. After the subdomain has been added, Benchmark will generate the DNS records that you'll add to your GoDaddy account under your DNS settings.
This guide provides step-by-step instructions for adding the Benchmark DNS record to GoDaddy.
Topics Covered in This Article
Before Getting Started
- Benchmark does not have access to your domain provider account.
- Your DNS record is unique to the domain and subdomain you added to Benchmark.
- Once your record is created, find it under Email Settings > Domain.
- Propagation can take up to 48 hours.
How to Add Your DNS Record to GoDaddy
The instructions included in this article were developed using resources from GoDaddy.
- Sign in to your GoDaddy Domain Portfolio.
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Select the domain you need to update to open its Domain Settings page.
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Select DNS to view your DNS records.
- Select Add New Record, then choose NS from the Type menu.
- Enter the details for your new NS record, using the values provided in Benchmark:
- Host name / Name: Paste the hostname provided in Benchmark.
- Value: Paste the nameserver value provided in Benchmark.
- TTL: Use the suggested time in GoDaddy. If none is given, you can apply 1 hour (3600 seconds).
- Select Save to add your new record.
Domains with Domain Protection may require additional identity verification. If you've had 2-step verification (2SV) turned on for at least 24 hours, enter the code sent via SMS or your authenticator app. Otherwise, enter the one-time password sent to the email address on your GoDaddy account.
After you have finished adding the record, you may return to your Benchmark account to complete the process. If you have navigated away from the records screen, you can still verify your work by checking your domain on the Domain page. From there, click the Retry Verification button next to the domain you are validating. This will initiate a web check to confirm whether the record was added successfully. Please note that DNS record propagation — once the record is valid on the web — can take anywhere from 24 to 48 hours.
If the record is not added, your domain's verification will remain pending.
Frequently Asked Questions
Will adding this record affect my existing website or email?
No. This record only applies to the subdomain you added in Benchmark — it doesn't change or remove any existing records on your root domain.
How long does it take for my record to be verified?
Most records are verified within a few hours, but DNS changes can take up to 48 hours to fully propagate. If your domain still shows as unverified after 48 hours, double-check that the record matches exactly what's listed on your Domain page in Benchmark.
What if I don't see a DNS settings option in my account?
Look for a section called DNS Management, Advanced DNS, or Zone Editor — the exact name varies by provider. If you can't find it, contact GoDaddy's support team directly, since Benchmark doesn't have access to your domain provider account.
Can I add records for more than one subdomain?
Yes. Each subdomain you verify in Benchmark gets its own unique record. Add each subdomain in Benchmark first, then repeat the steps above for each one.