How to add Contacts
There are two ways to add contacts to your account: import a CSV file or add individual contacts. In this article, we'll walk you through the different ways you can add contacts to your account.
Video: How to import contacts using a CSV file
Things to know when importing a file:
- Any empty or missing values in your file will be uploaded as blank values in the corresponding columns.
- If the same email address is imported multiple times, the latest import will update your contact's information. If a contact cannot be matched, their information will remain unchanged.
- You can only import files in CSV format that are encoded in UTF-8. Files with other encodings are not supported.
- The contact file can not exceed 100MB.
- Characters per field: 1,000 (we will keep the first 1,000 characters and truncate the rest).
- Contact size: up to 60 KB per contact
- Tags per import: 1,000 unique tags maximum (tags exceeding this limit are skipped).
- Ensure that your file has labeled fields: the labels should be in the first row of your file. If the field labels are missing, the list will not be imported.
- Contact List that includes tags; ensure they are separated by commas within the same cell or in separate columns.
- Lists imported are subject to sampling: this process involves reviewing the quality of your contact list and removing contacts that should not be imported.
- Last Modified: the date when the contact record was last updated, including unsubscribes.
Video: How to add individual contacts
Start by going to the Contacts page, and then click Create Contacts.