Account Security Overview

At Benchmark Email, we take the security of your data seriously. Our platform is built on Amazon Web Services (AWS), which provides world-class infrastructure and compliance certifications. We use a multi-layered approach to security across data protection, access, monitoring, and recovery. While we limit the amount of detail we disclose publicly to prevent misuse, we believe it’s important for our customers to understand the core measures we have in place.

Data Protection

• All customer data is encrypted in transit (TLS) and at rest (AES).

Access & Authentication

• User accounts are secured with unique usernames and strong password requirements.
• Multi-factor authentication (MFA) is required for most internal systems accessed by employees.
• Role-based access ensures employees only have access to what they need.

Infrastructure Security

• Hosted on AWS with physically secure data centers, redundancy, and high availability.
• Regular security updates and patching.

Monitoring & Response

• Continuous monitoring and logging of system activity.
• Alerts and processes in place to respond quickly to unusual events.

Reliability & Backups

• Automated backups and disaster recovery processes protect against data loss.

Security Practices

• Our practices align with industry standards such as SOC 2, ISO 27001, and GDPR.
• Code changes are source-controlled and regularly audited to strengthen security.
• We regularly review and update security policies.

We’re committed to maintaining the highest security standards to protect your data and provide reliable service. For more details, please review our Terms of Use and other policies available on our website.